After working at verizon for a year as a customer service associate, I really want to move in to an internal help desk position with a defense contractor or small insurance company. Are HDI certification's worth it? I see them listed on indeed.com for some listings on ManTech & Dell but its not as widespread as I thought. As for background, I have Comptia A+, Security+, CWTS, and 2 VMware associate certifications.
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